Upon placement of an order, customers will be sent written confirmation via email of their order. Once order has been placed, we can’t cancel the order. Once an order has been shipped, customers will receive a confirmation email with the tracking number.

Please allow 2-5 business days from the time of purchase for order processing. For any questions regarding orders, please contact us at info@aaryah.com. We will always make our best efforts to accommodate requests for expedited processing.

All domestic orders are eligible for FREE shipping via USPS ground shipping. All United States domestic orders under $1,000 are shipped free via USPS. Orders over $1,000 will upgraded and shipped insured via FedEx for free

Should you require expedited shipping in the form of guaranteed next day delivery or second day delivery, you will be given the option of making these selections on our check-out page. Those rates will vary according to package size, weight and final destination.

Return and Exchange Policy:

As part of our commitment to sustainability, we operate on a made-to-order model. Therefore, custom/bespoke pieces, including bridal (engagement rings and wedding bands), are final sale. Non-custom, ready-to-ship pieces (excluding bridal) may be exchanged for store credit.

To initiate an exchange, please contact us at info@aaryah.com within 14 days of receiving your order. This approach allows us to create with intention, minimizing waste and crafting personalized designs for each customer. At this time, we do not offer refunds.

Non-custom AARYAH orders are eligible for a store credit within 14 days of delivery. Merchandise must be in unworn condition and must remain intact and undisturbed. Any security tags, labels, seals, stickers, or any other form of usage indicator that were in place on the merchandise when it was shipped must be in their original form when returned. In order to return, merchandise must be carefully enclosed in its original packaging, include all original packaging and documentation, and be packed and shipped in such a way as to adequately protect the delicate and fragile contents inside. 

AARYAH is not responsible for shipping charges on returned or exchanged merchandise. We can only recommend UPS or FedEx when shipping items for returns, and we are not responsible for packages lost or damaged during shipment for returns. We will not accept returned goods that have been worn, do not have their original packaging, or that show apparent signs of use or abuse. Goods that are returned without their original packaging will not be accepted. Additionally, if tamper-proof tag is removed, the returned good will not be accepted.

No. All custom pieces are final sale.

Any AARYAH jewelry bought through a pop up, trunk show or any in-person purchase are final sale. AARYAH is not responsible for any merchandise sold through 3rd party retailers. 

At this time, we do not.

Ready to ship 

These are all of our pieces that we have in stock in our inventory. Once your order has been processed, we can ship it out to you right away within 2-5 days.

Made to order 

These are custom-made pieces or pieces that require the expertise of our second and third generation jewelers based in NYC’s Diamond District. You can expect to receive this order anywhere from 5-8 weeks after the order is processed. Please note that all of these pieces are final sale. If you need a custom piece by a certain day, please e-mail us immediately at info@aaryah.com so we can accommodate your date.

Do you use any lab grown diamonds or gemstones?

No, we do not. We only believe in using natural diamonds and gemstones. 

Wait list

When we run out of our ready-to-ship pieces in our inventory, you have the option to add your e-mail to a wait list. When we produce more of the piece and it is in stock once more, you will be notified via e-mail. Waitlist items are first come first serve.

Yes. Repairs are taken on a case-by-case basis. Since all AARYAH items are hand crafted, slight variation may occur. AARYAH cannot guarantee that repairs will be possible for items damaged through extraordinary circumstances or unreasonable, unexpected, or reckless use and treatment. Any such determinations of use and treatment will be at AARYAH discretion. If damaged components must be replaced, they will be replaced with components as close to the originals as possible, at the discretion of AARYAH.

In order to begin your repair process, please contact us at info@aaryah.com with the below information: your name, best contact email, best contact number, your order number, a description of the damage to your item and how it occurred and the address for where your repaired item will be shipped.

We will then let you know the cost of getting the piece repaired.

Yes, we offer digital gift cards. Gift Cards expire one year after the date of purchase. All gift cards are delivered digitally immediately upon purchase and are redeemable partially or in whole. For any questions email info@aaryah.com

At checkout, enter your gift card code by typing it and applying it at “Discount code.” The value of your gift card will be automatically deducted from the order.

We accept all major credit cards and wire transfers.

These are all of our pieces that we have in stock in our inventory. Once your order has been processed, we can ship it out to you right away within 2-5 days. Bespoke Bridal are pieces that are custom-designed and one-of-a-kind. The entire process, from design to final product that is delivered to you will typically take 6-8 weeks.

Yes, we reset AARYAH diamonds including the ones in our one of a kind engagement rings. Learn more here.

Yes. However, we do encourage you to get in touch with us at info@aaryah.com to view the piece virtually or in our showroom in NYC.

Yes. In addition to the stringent standards set by the United Nations known as The Kimberley Process, we take the time to get to know our sources and ensure that our contribution to the world is positive. The diamond industry has undergone an intense overhaul since the 1990’s, and currently employs an estimated ten million people around the world. Today our partners share the UN’s Sustainable Development Goals: to mine diamonds in a way that uplifts local economies, protects the environment, and promotes gender equality.

Our diamonds follow the grading scales and standards of the Gemological Institute of America (GIA).

No, we do not. We only work with natural diamonds and natural gemstones.

We highly recommend insuring your diamond jewelry. You are typically able to add your piece to an existing insurance plan or you can open a new account with Jewelers Mutual.

All AARYAH orders over $1000 are insured and signature at delivery is required for these items.

Yes, any orders with a New York shipping address incur sales tax. Sales tax is calculated automatically at check out.

Bespoke jewelry is custom designed jewelry that’s one-of-a-kind. You tell us your budget, aesthetic and stylistic requirements, and we work together to make a unique piece that’s specially made for you. 

If you would like to create a custom piece with us (that’s not a style we’ve sold in the past), there is a design fee of $700. If you move forward with us, that fee is waived.

Our pieces typically take anywhere between 6 to 8 weeks to go from design to final product. If you need your bespoke pieces by a certain date, please let us know and we will try our best to accommodate.

Please visit our “Get Started” page to begin the process and our “How It Works” page to learn about the process. We’re looking forward to working with you.

We encourage you to start working on your engagement ring at least 4-5 months before the proposal date. However, we can accommodate last-minute requests on case-by-case basis.

You can e-mail us any time at info@aaryah.com.

Yes, we do. Many of our clients are not based in NYC and have worked with us 100% virtually. We do have an intimate showroom if you would like to book an appointment to come see our bridal styles.

We are happy to work with you on any non-bridal custom designs you’d like to explore. Whether it’s for an important occasion or just because, we’ll craft a piece that will reflect you and your personality.

We can resize many but not all rings. Pricing for ring resizing varies depending on style and usually starts at $50 and foes up from there depending on the complexity.

No, at this time we do not.

We can re-set your stone on a case-by-case basis. Please e-mail info@aaryah.com for further inquiries.

AARYAH offers a 120 days limited warranty on all our pieces.

Bridal pieces purchased through www.aaryah.com come with a 6-month warranty for manufacturer’s defect so long as the damage did not result from unusual or extreme wear or use. After that warranty, repairs can be made on a case by case basis and will incur a fee.

All custom pieces are final sale. 

This helps us move in the spirit of intention by creating customized pieces and preventing excess. So, while we do not currently provide refunds at this time, we want you to be absolutely sure that you will love your piece. All questions are good questions, please don’t hesitate to reach out to info@aaryah.com if you would like us to send you images, videos or you have any product related questions.

Yes we do! 

Please note that all customs and duty fees are the customer's responsibility to pay. Although charges are not always incurred, assessment of duties and import taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Customs and duty fees are determined by the customs agency within the destination country.

Some shipments will be sent on a DDU (Delivered Duty Unpaid) basis, and you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs. Please contact your local customs office if you have any questions regarding the duty fee for your order.

For questions about international shipping, contact info@aaryah.com.

All transit times begin after the product is processed and shipped. Estimated transit time for international shipment assumes normal customs approval without delay. All shipping methods are not available for all destinations. All shipping policies are subject to change at any time for any reason at AARYAH discretion.